Privacy & Security

Nothing is more important to us than the safety and security of your money and the protection of your privacy.

We’ve have employed a wide range of security measures to protect your personal info and transactions. The security of your hard earned money is of paramount importance to us. Our security measures extend from data encryption to firewalls to automatic timeouts. When you do your banking online with us, you can be assured that your banking is safeguarded and protected.

If you have any security questions or issues, please contact BNK Bank immediately on 1300 265 226.

We’ll never ask you to provide your password or PIN number. Not in an email and never over the phone. The banking industry are from time to time are subject to e-mail scams. These days, you need to be wary of any email you’re getting with some very convincing email scams out there. Sometimes the emails contain links to fraudulent websites which may look identical to the institutions and can download viruses or ransomware to your computer.

We’ll never ever ask you to provide your password or PIN number – NEVER!

Here’s some basic steps to help you stay secure when you’re online:

  • Never access the BNK website from a link on an email
  • Keep your computer up to date with anti-virus and firewall software;
  • Delete spam emails; and
  • Always type www.bnk.com.au into your browser address bar or use the ‘Favourites’ icon to access the BNK Bank site

Data Protection

This site uses SSL (Secure Socket Layer) encryption to keep your transactions secure and private. SSL is the industry standard for data encryption. It provides a secure link between your browser and our server, and scrambles your personal information to ensure it is kept private during transmission over the Internet.